No IT support down the hall, no reliable Wi-Fi, and four different people who need to see four different slices of the same record. Home healthcare tests the parts of software most products never have to.
Wrong drug, wrong dose, wrong patient. Three failure modes that most software categories never have to design against — and pharmacy tech has to rule out every time.
A bug in a wellness app doesn’t just break a feature. For a user in a vulnerable moment, it can break trust at exactly the wrong time.
When software is the device — or sits directly between a sensor and a clinical decision — “it mostly works” was never going to be an acceptable standard.
A telehealth visit only gets one take. There’s no retry button once a call has already dropped mid-diagnosis.
RPM only works if the data can be trusted the moment it’s needed — and by 2026, “mostly reliable” isn’t a bar any care team should have to accept.
